privacy policy
This privacy policy outlines how we handle your information when you use our services. We recognize the importance of privacy and strive to comply with all applicable data protection regulations.
Section 1 - What do we do with your information?
When you purchase a product from our store, we collect the personal information you provide, such as your name, address, and email address. When browsing our store, we automatically receive your computer's IP address to help us understand your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.
Section 2 - Consent
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume you consent to our collecting and using your data for that specific purpose.
If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or give you the option to say no.
How can I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, for continued collection, use, or disclosure of your information at any time by contacting us at support@ellisraeboutique.com.
Section 3 - Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 - Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your transaction. After that is complete, your transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
For more information, you can also read Shopify's Terms of Service and Privacy Statement.
Section 5 - Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them.
We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Some providers may be located in or have facilities located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in the United States and your transaction is processed by a payment gateway located in the U.S., then your personal information used in completing that transaction may be subject to disclosure under U.S. legislation.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - Cookies
We use cookies to collect information about your activity on our site, preferences, and device and browser data. These cookies enhance your browsing experience, personalize content, and support our marketing efforts. By using our site, you consent to our use of cookies.
Section 8 - Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
Section 9 - Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you by placing a notice on our website or by emailing you at the last email address you provided.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@ellisraeboutique.com.